Getting started with Medya Ops.

Everything in Medya Ops belongs to an organization — your agency, your station, your company. You can belong to more than one organization (an agency and a client's own workspace, for instance) and switch between them from the workspace switcher; each one's data is completely separate from the others.

A campaign moves through the same stages every time:

• Media plan — imported from Excel, CSV or PDF, or built directly.
• Schedule — the plan turned into structured, committed line items.
• MPOs — media purchase orders generated and sent to each station or media owner.
• Creative & approval — the creative attached, with any regulatory approval it needs.
• Send — the order actually delivered to the recipient.
• Proof — certificates of execution matched back against what was ordered.
• Invoice & reconciliation — what ran compared against what's owed.

A campaign's own page shows exactly where it sits in this chain at a glance.

Certain operations — document extraction, generating orders, assembling a submission package, and similar — use credits, shown before you run them. Add credits from the Wallet page in your workspace; a card top-up goes through Paystack and lands in your balance as soon as the payment is confirmed.

What someone can do in an organization depends on their role — viewing is generally open to every member, while approving, sending or changing settings is restricted to specific roles. If a page offers to let you "fix" something and you can't, it's telling you the fact and leaving the fixing to whoever holds that permission, not hiding the option from you.

For anything this page doesn't cover — a specific workflow question, something that looks wrong, or help setting up your organization — contact us directly. We're a small team working closely with early customers, so you'll hear back from someone who actually knows the product.